Great company - Customer Care Representative ZayZoon Employee Review

4.0
Apr 28, 2025
Recommend
CEO approval
Business outlook

Pros

This is a great role! It's very people driven and culture is amazing. They have an amazing benefits and vacation package and the people here truly invest in you and are very supportive of your growth. You feel like you are working as a family. I'm very happy to be here.

Cons

- Base salary is a bit on the lower end for CSR. It's not a liveable wage - Hours of operation, your expected to work weekends until you have been here long enough to request a shift change.

Explore other reviews about ZayZoon

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

I love working at ZayZoon. ZZ trusts you to be independent in your strategy however, have all the support you need to be successful. There is a can do moral internally. The leaders that support me care about my success and are not micro managers which allow me to creatively think. ZZ is one of the best companies I have ever worked for and I am extremely happy.

Cons

As the company grows, we will be adding a 401k match. For now, there is not a 401k match.

5.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZayZoon is a great place to do meaningful work with a fantastic team. Most of the team works remotely, but there is an office in Calgary (but in my experience, there is no pressure to work from the office). The benefits are great and the work is challenging but meaningful.

Cons

I have no cons to post.

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