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ZIM Integrated Shipping Services

Engaged employer

Great Place to Work - Import Contact Center Representative USA ZIM Integrated Shipping Services Employee Review

4.0
May 16, 2023
Recommend
CEO approval
Business outlook

Pros

Great place to work with lots of opportunities to advance. There are so many helpful people to learn from. The people are fantastic and fun to work with.

Cons

Can have some micromanagement as lunch and breaks are taken at exact times. Can use some better training as things can be confusing during the job.

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ZIM Integrated Shipping Services Response
3y
We appreciate you taking the time to provide us with your thoughts and happy to hear about your overall positive personal experience at ZIM. If you're willing, please provide additional details by emailing us at global-recruitment@il.zim.com.

Explore other reviews about ZIM Integrated Shipping Services

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Employees are very understanding of new hires and do their best to help. HR helps a lot with the intern program, and it is very helpful.

Cons

Early on it takes a couple days to receive access to all applications. I understand that it is hard to have that all ready, but it would be helpful.

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ZIM Integrated Shipping Services Response
2w
Thank you for sharing your feedback with us. We are happy to hear that in general, you have a good experience at ZIM. We are following our business strategy and constantly investing resources to upgrade our systems. Please know that you can always reach out to your HR manager for any concern.
2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Stable company that is easy to manage. Work life balance is great

Cons

Management through and through. Working in the US for an Israeli company is not like working for a US company. Simple as that. Pay is poor Micromanagement and reporting Old school in the worst ways

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ZIM Integrated Shipping Services Response
2w
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work.
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