Sep 5, 2016
Yapstone Response
9yPete Rowan – Vice President of International Operations & Global Customer Support
We are in a 24-7-365 business where our customers demand best in class service from an outstanding workforce. We continue to invest in and build out our international operations centre in Drogheda, Ireland, hiring great people into a number of different roles within the organization. In the last 4 months alone we have increased our employee numbers in Drogheda by 75%, with a number of these people either applying directly through our jobs portal or being referred by existing employees.
All new operations employees receive the same training which has consistently enabled the majority of our employees to be successful in kick-starting their career with Yapstone. We do however understand that the work we do for our customers may not always suit everyone, and at times we have to part company with employees, either through their own decision to leave or where people cannot attain our required standard of performance, even with additional coaching and investment of time and resource to help people improve.