Jan 22, 2024
Xpressdocs Response
2yThank you for your feedback. We value the perspectives of all current and former employees and acknowledge that personal experiences can shape individual views, so we would like to address and clarify some points mentioned in your review:
Regarding work-life balance, it's important to note that our office employees benefit from flexible scheduling, allowing them to tailor their start times according to personal commitments. Additionally, we have a work-from-home option that many of our team members take advantage of to skip the commute a few days each week.
In terms of benefits, we strive to offer competitive compensation, including medical, dental, vision, disability, and life insurance, as well as paid holidays, vacation, personal time, and a 401K program with company matching. We also provide a tuition reimbursement program. Our benefits package is regularly reviewed and refined based on feedback from various channels, such as town hall events, employee surveys, and anonymous submissions.
Our dedicated Culture Team focuses on employee development and fostering a positive company culture, evidenced by our annual awards gala, summer food trucks, and holiday socials.
Regarding employee turnover, it's noteworthy that Xpressdocs' rates are well below the US national average. Specifically, within the Finance organization, turnover was 3% last year, which is less than the US National average, and we outperformed the recommended turnover rate of 10% published by Forbes and Gallup. In 2023, we also observed significant internal mobility, with nearly half of our job postings being filled by internal candidates who progressed within their teams or transitioned to new areas within the company. This highlights the effectiveness of our leadership and the conducive learning environment they have cultivated.
We acknowledge that your experience may not have aligned with the company values and culture we endeavor to uphold. We recognize that individual circumstances vary and hope your time with us has provided valuable insights for your future endeavors.