Too large to be effectively managed - Customer Communications Specialist Xplor Technologies Employee Review

2.0
Feb 5, 2025
Recommend
CEO approval
Business outlook

Pros

- Remote work - Flexible schedules - Generous time off

Cons

- Poor leadership depending on where you're working within the org - Frequent changes in focus, direction - Poor culture - Consistent layoffs and decreased morale overall

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Xplor Technologies Response
1y
Hi there, We appreciate you taking the time to leave a review. We’re glad you found value in the remote work flexibility and time-off benefits - that’s something we really want to get right for our teams. We hear your concerns about leadership and company direction. Big changes can be tough, and while we aim for transparency and stability, we recognize that we don’t always get it right. Feedback like yours helps us improve, and we’ll make sure your insights are shared with our Senior Leadership team. Wishing you the best in your career ahead.

Explore other reviews about Xplor Technologies

5.0
Apr 28, 2025
Recommend
CEO approval
Business outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
1.0
Mar 7, 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

Explor Ever since Explor was purchased by a PE firm, every aspect of the company to the most granular detail has effectively gone up in flames. For anyone who needs context, PE firms are parasites that steal exorbitant amounts of money from the companies they buy out - and then they have 26 year old matcha drinking ‘financial associates’ in some high rise in NYC make pivotal business decisions that negatively affect hundreds of employees’ lives all because they learned in an MBA class that making the ‘costs’ line in the Excel spreadsheet go down would make the ‘profit’ line go up. The first ‘strategic’ business decision made was to cut down on software developers (to make the ‘profit’ line go up in Excel), which has resulted in a WORSE product - then they hiked the price on customers (Again, to make the ‘profit’ line go up in Excel) which as anyone would have expected, enraged ALL our customers. The resultant employees who didn’t abruptly leave are now tormented daily with more and more ignoramus ‘strategic’ business decisions and treated like ants that a child is playfully burning alive with a magnifying glass. If you want to be treated with any human dignity whatsoever, Explor will not be a good fit for you. However, if you want every day at work to feel like you are a participant in the Stanford Prison Experiment while simultaneously having to take calls at all hours from every customer who wont stop asking “Why does the software I pay money for to run my business no longer work”, Explor will be the perfect future employer for you to take that big next step in your career.

7
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