Needs Fine Tuning - Sales Support Xplor Technologies Employee Review

3.0
Nov 5, 2024
Recommend
CEO approval
Business outlook

Pros

The team is very small and is appreciated from within. I enjoyed the feedback on the job and the team I was with.

Cons

Sales support works with the partners on direct calls. Typically you are supposed to fix a lot of problems that arent trained about.

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Xplor Technologies Response
1y
Hi there, Thank you for sharing your feedback and for your contributions during your time at Xplor. We’re pleased to hear that you felt appreciated within your team and found value in the feedback you received - it’s important to us that Xplorers feel supported and recognized for their efforts. We’re sorry to hear that you felt you didn’t have the right training for some of the challenges you faced in Sales Support. Providing comprehensive training and resources is a priority, and we’re continually working to enhance our training programs to ensure team members feel confident and prepared for their roles. Your insights are invaluable, and we’ll share this feedback with our leaders to help guide improvements in this area. Thank you again for your feedback, and we wish you all the best in your next endeavors.

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5.0
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Cons

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1.0
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Cons

Explor Ever since Explor was purchased by a PE firm, every aspect of the company to the most granular detail has effectively gone up in flames. For anyone who needs context, PE firms are parasites that steal exorbitant amounts of money from the companies they buy out - and then they have 26 year old matcha drinking ‘financial associates’ in some high rise in NYC make pivotal business decisions that negatively affect hundreds of employees’ lives all because they learned in an MBA class that making the ‘costs’ line in the Excel spreadsheet go down would make the ‘profit’ line go up. The first ‘strategic’ business decision made was to cut down on software developers (to make the ‘profit’ line go up in Excel), which has resulted in a WORSE product - then they hiked the price on customers (Again, to make the ‘profit’ line go up in Excel) which as anyone would have expected, enraged ALL our customers. The resultant employees who didn’t abruptly leave are now tormented daily with more and more ignoramus ‘strategic’ business decisions and treated like ants that a child is playfully burning alive with a magnifying glass. If you want to be treated with any human dignity whatsoever, Explor will not be a good fit for you. However, if you want every day at work to feel like you are a participant in the Stanford Prison Experiment while simultaneously having to take calls at all hours from every customer who wont stop asking “Why does the software I pay money for to run my business no longer work”, Explor will be the perfect future employer for you to take that big next step in your career.

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