More like a customer service role... - Account Executive Xometry Employee Review

2.0
Jan 29, 2022
Recommend
CEO approval
Business outlook

Pros

Exciting industry to work in and the platform they offer is pretty cool.

Cons

All you do is respond to quotes coming in across 100+ accounts in your book. Customers reach out daily to complain about various issues and quality control is definitely lacking. The commission is an absolutely joke! This is not REAL sales. This is a customer service role. Also, micromanagement is crazy! Team meetings every single morning at 8am just for each rep to go through their Salesforce pipeline... lols.

Explore other reviews about Xometry

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can only speak for the product side of things: Good amount of smart people with diverse backgrounds. There is a lot of space to make an impact on the product. Many parts of the product are not at their potential so there is potential for huge company wins. Starting to hit our stride in terms of how we think about opportunities, product ideas, and implementation. Pace is fast but manageable. Will keep your mind fresh.

Cons

Occasional alignment chaos but it is definitely getting better as we create better operating models. Ambiguities sometimes manifests in teams rowing in slightly different directions. Coworkers can be pretty direct to a fault. Org needs to work on team mentality and just generally being respectful of each other in every way.

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flex PTO was nice - Decent work life balance - Remote work

Cons

- When I received my promotion I was told that I would get back pay for the start of the year, they cancelled that and only gave us stock options -HR messed up my W2 more than once, AND DIDN'T PAY me one time. They accidentally switched my role to hourly when I was a salaried employee. - My manager promised I promotion that came a year late with a 2% salary increase.. - There was no growth trajectory - My manager lied to me on multiple occasions

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