Xerox/ACS - Anonymous employee Xerox Employee Review

1.0
Feb 20, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, "Consistent" Schedule, and co-workers.

Cons

No real opportunities to really advance in company.. ACS does stand for always changing something. The rules do change almost daily or have a new twist on them depending on the department or the supervisor you're under. I was hired on under the impression that I would be making 60k+ a year, have premium health coverage, and have at least a week off of PTO after training. I have yet to receive the salary, benefits, or the week off. That is the exact opposite of what I am getting now for ex. 20K a year base, 1200 dollar deductible on insurance, and literally if you miss anytime at all even if you don't request for the PTO, because you have received ATO they still apply it to that day.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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