Not so great. - Customer Care Representative Xerox Employee Review

1.0
Dec 26, 2014
Recommend
CEO approval
Business outlook

Pros

The employee's are wonderful people. I really like that I can go to work dressed as I want and no one cares.

Cons

The pay for the Customer care Rep's is minimum wage with incentives. They are banking on if their employees need the money to make ends meet, they will cross sell more product. The computers could be better.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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