Xerox - Systems Analyst Xerox Employee Review

Employees are always fearful of being laid-off. Employees are kept in the dark about future direction. Sales folks have compensation plans that encourage customer dissatisfaction. No cost of living adjustments in the last 7 years. Layoffs are a constant fear. Anne seems to think the only way to make a profit is to reduce expenses, but cutting the support staff only causes customer pain, leading to lower sales. Xerox is in a dying industry, and Anne has no clue to where Xerox should go in the future after printing.