Not bad overall. - Senior Customer Service Engineer Xerox Employee Review

4.0
Jan 15, 2012
Recommend
CEO approval
Business outlook

Pros

As a service rep. Xerox was a good place to work. It was a flexable job that let you manage the work on your own. The position was challenging enough technically to satisfy most people, and the variety of work made the time pass quickly.

Cons

The company did not always do what they said they were going to do. Like outsourcing of work. Xerox is the company that started the industry but they act as though they are just getting in. Xerox constantly compared themselves to lesser companies.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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