For 38 yrs I was proud to be associated with Xerox, and now it brings tears to my eyes. - Customer Service Representative Xerox Employee Review

2.0
Dec 28, 2011
Recommend
CEO approval
Business outlook

Pros

Steady salary Satisfaction of helping customers Privileges of company car Excellent field enginering support Tenured personnel 6 weeks of vacation

Cons

Do more with less Extensive travel No overtime Cheaply made product Lack of spare parts Poor employee morale Little or no raises No reimbursement for home office No recognition for going over and beyond job expectation

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

See reviews by: Helpful|Rating|Date|All