Excellent for thirty years, going down hill fast. - Anonymous employee Xerox Employee Review

1.0
Dec 26, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Union jobs offer some protection from falling benefit and retirement plans.

Cons

Management appears to be on a outsource at all cost kick. It is hard to watch bad desision making by senior management in an attempt to show short term gains that lead to long term losses in service and cutomer satisfaction and a decline in the infastructure.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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