Used to be great, now it's just stressful - Anonymous employee Xero Employee Review

2.0
Jul 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty good with extra leave and health insurance.

Cons

Things really depend on the team, but since the new US leadership took over, the culture has taken a hit. There’s a lot more pressure to work overtime, and expectations have become pretty unrealistic. It used to be a supportive, collaborative place, but now it feels like we're all competing against each other for performance points. The system is set up so that no matter how well everyone does, someone will always end up at the bottom — which just creates stress and fear. Instead of helping each other out, people are focused on hitting their own targets. It’s a tough environment that’s starting to wear people down.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

2
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