Bullying - Program Lead Xero Employee Review

1.0
Jun 1, 2025
Recommend
CEO approval
Business outlook

Pros

Remote work is about the only pro at the moment.

Cons

Unfortunately, my experience at this company has been marred by a culture that often prioritizes personal status over genuine leadership. There is a noticeable pattern of bullying behaviour, with little accountability at management levels. Many managers appear more invested in their own visibility and advancement than in the growth or wellbeing of their teams. Career progression is often obstructed—either actively or through neglect—with minimal support or constructive feedback offered to junior staff. Upper management, in some cases, seems to have advanced based more on tenure than proven capability or alignment with the company’s leadership values. This results in a lack of inspirational leadership and poor mentorship across the board. Rather than fostering a culture of support and development, people leaders often focus solely on their own success metrics. The "performance culture" the company is trying to instil has had unintended consequences. Instead of inspiring excellence, it has led to disenchantment among those genuinely motivated to help the business grow. With limited platforms to succeed, these individuals often feel sidelined, while managers are incentivised to think only of themselves, not their teams. This dynamic may be putting the long-term prosperity of the company at risk, as it undermines collaboration, trust, and talent retention.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

3
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