A company going through rapid but painful change. - Anonymous employee Xero Employee Review

3.0
Jan 25, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent working environment; Growing business; Good work life balance; Remnants of a superior "Can Do" culture still exist.

Cons

Xero once had a passionate, "roll your sleeves up and do it" culture. They were able to do fantastic work with a small and highly dedicated staff. It used to be a privilege just to be hired by Xero. However, due to a policy of "cherry picking" executives from other organisations and generally hiring at a forced rate, Xero has imported a very political corporate environment. Now, big teams with budget can't do what 2 people and a shoestring used to do. Just another faceless corporate.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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