Great place to work, room for growth and AWESOME culture - Account Manager Xero Employee Review

4.0
Jul 12, 2013
Recommend
CEO approval
Business outlook

Pros

The culture is awesome and I love how we really protect our brand and care about how we are perceived to the public and ensure its a positive experience for clients.

Cons

As we grow its been difficult to maintain the close knit feel, this is part of the growth process, so if all employees keep that as a priority we will do great!

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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