Unfulfilling Environment Where Not Much Gets Done - Anonymous employee Xero Employee Review

2.0
Apr 10, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Catered meals twice a week * Nice location * Some interesting benefits ($25 a month allowance for health/wellness costs, Eco pass, etc) * Very flexible for work/life balance

Cons

* No one seems to work here, there are no consequences for missed deadlines, and there's no accountability. I've seen people literally just play video games at their desk - not even bothering to hide it - because nothing will be done. * No one in Denver is empowered to make a decision. Everything must be run through NZ and that process can take weeks to months... if a decision is even made. * The benefits package is not in line with other Denver software companies. You are expected to pay $200 a month for parking. The health insurance benefits don't include mental health, despite the supposed dedication Xero has for supporting their employees. * Raises don't seem to be a thing here, but on the other hand, when no one delivers anything of value, why would they be?

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Xero Response
7y
Thank you for sharing your feedback with us. I'm glad to hear that you liked the benefits, location and the meals. I'm sorry your experience has left you disheartened; that's the opposite of how we strive to enable people to really do the best work of their lives. You are right that we have paid parking available, for those include to use public transport we cover that in Denver for all employees via the eco-pass and we have EAP services available to all employees for mental health services, as well as 5 wellness days you can take if you need to recharge physically or mentally. Thank you again for your review

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Cons

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