Global mindset trying to make it in US - Anonymous employee Xero Employee Review

4.0
Jun 21, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- people - culture - open communication from leadership - great development opportunities - work/life balance - flexibility in hours or working from home - great office events - unbeatable view from office deck

Cons

- HQ in NZ so US market seems to be left behind / less important - main teams in NZ cause challenges with internal US needs (accounts team, online team, payroll, etc.) and cause slower turnaround time - lack of documented processes across company - many changes in short time can cause waste of effort for teams working on product or other content - each region does their own thing (no alignment across regions) - some teams seem to be siloed, however they are working to improve this - unclear job responsibilities (one role may wear many different hats) - strong values yet not practiced - very reactive work environment rather than proactive **hardly any internal promotions within US, rather fly someone from NZ for the leadership roles which can cause low morale

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5.0
Apr 24, 2026
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CEO approval
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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5.0
Mar 28, 2016
Recommend
CEO approval
Business outlook

Pros

Awesome work culture. You get to meet everyone from every team in the company. Every one are so helpful. Even the people from different teams will help you to achieve your tasks. Even the managers are so helpful. Perks: Wednesday Lunch, Friday Happy hours.

Cons

I haven't faced anything negative in the company.

172
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