Not what it used to be - Team Leader Xero Employee Review

2.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the lower levels and in teams Nice offices Some perks in office, lunch, breakfast on some days Free Vending machine Gym Barista service Only superficial things left that are good

Cons

Management has changed a lot and everything feels like putting out a fire. Senior managers change their minds constantly and you feel like you are juggling multiple asks and nothing gets done, as things change almost everyday. It feels like the life and soul has been sucked out of Xero and all the things that made it great are no longer there.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

3
See reviews by: Helpful|Rating|Date|All