Great product with a severe lack of accountability - Sales Development Representative (SDR) Xeneta Employee Review

2.0
Sep 27, 2023
Recommend
CEO approval
Business outlook

Pros

Some of the best coworkers i could ask for. Company trip is a one of a kind experience and truly was amazing. Office was a great space with snacks and lunch being paid for, etc.

Cons

To begin as others have said below market average pay fro the NYC Area. Poor leadership who were immature at numerous times including blatant favoritism, double standards, etc. Past my first two months i could not trust what they would tell me in the sense of promotions, raises, PIPs, and etc. And on the flip side concerns we would bring up to leadership would be looked down upon. Best example being that as the market changed for Xeneta leadership would not listen to any concerns and just expanded blindly and now there is a beautiful office with nobody to fill it. The culture broke down as the reality of the market smacked Xeneta and in my time there it was never truly addressed by leadership even as layoffs were well underway. Also on the sales side we were never aligned. As SDRs it felt like we were working against the Ae's just so we could attempt to hit our quotas with non icp demos.

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Xeneta Response
2y
Thank you for your review. We are happy to hear that you appreciated the people and environment, though we will also make sure to consider your constructive feedback. If you have any further suggestions on how we can continue to improve, please let us know.

Explore other reviews about Xeneta

5.0
Sep 13, 2022
Recommend
CEO approval
Business outlook

Pros

There is a clear product market fit with the service and executive leadership does listen to any feedback from any employee in the company.

Cons

Like any fast growing startup, there is always change and some growing pains that come along with it, nothing that can't be worked through though. It will just take a little time.

3
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Xeneta Response
3y
Thank you very much for your review. We are happy to hear that you are enjoying working with us! If you have any suggestions on how we can continue to become better, please let us know.
2.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Travel - company is Europe based and lots of oops to go to abroad offices. Flexibility with time off and work life balance.

Cons

Where do I start? Leadership is a mess with constant changes to the C team. For NJ/NY based sales roles - I’ve seen them actively avoid promoting high performing SDR’s. Then try to outsource SDR’s. They consistently hired new AE’s only to fire them in under 3 months, not giving them appropriate training, books, or a ramp period. For those in data and tech, they paid them under market value, refused to hire more US based team members and are now outsourcing. This is not a company that wants to see you grow. They have a few high performers that they keep but can’t repeat with other talented sales professionals but those high performers hold all the valuable accounts. They make expensive changes and when that doesn’t work immediately they dismantle and let people go. They don’t value loyalty, except for a select few. Also, constant HR violations.

1
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