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Thank you for taking the time to leave a review and some feedback.
You’re right to highlight that change can be tricky, and I wouldn’t pretend we get everything right all the time – so I really appreciate that you’ve recognised the challenges change brings. Thank you.
I completely agree that we are a business full of passionate and committed teams, which is why I’m confident we can grow our fabulous brand much bigger and delight many more customers than we already do.
The Executive Team are committed to improving our engagement with everyone – I agree we don’t always get that quite right, but I promise that we are determined to do better. We’re actually quite a shy group of people, but we have heard the feedback loud and clear that we need to up our game and engage with you all a little bit more.
If you have any ideas on how we could improve our level of engagement or have any other advice for us that would help us to make Xe an even greater place to work, please do get in contact with me, you can email me directly or call +44 (0)1753 75 17 78. Thank you.
Richard Evans.