A Disappointing Experience – Beware of False Promises - District Manager Xclusive Trading Employee Review

My time at XTI was deeply disappointing and felt like a bait-and-switch from the start. I was hired with the understanding that my pay would consist of a base salary plus commission, as discussed during my interview. This was confirmed again during training, where I was told commissions would begin once I was assigned my doors. However, once I completed training, I was blindsided with a new condition: no commissions for 90 days because I was a new hire. When I raised this inconsistency, the response was dismissive: “Do you have it in writing?” That should have been my first red flag, but I decided to give the company the benefit of the doubt. After negotiation, we verbally agreed to a temporary pay bump during those 90 days. I worked hard to improve the performance of the newly assigned doors, which were struggling financially. Within a month, I increased sales by 40% and cleared all the audits by T-Mobile. Instead of recognizing my contributions, the company dropped another bombshell: my pay was “too high compared to other DMs,” and I was asked to either take a pay cut or reconsider my position. When I reminded them of our prior agreement, I got the same response: “Do you have it in writing?” At this point, I decided to leave. Upon speaking with previous employees, I learned that this is a common practice: the company hires experienced professionals to turn around underperforming locations, only to pressure them to leave once the hard work is done, typically by undermining pay or creating a hostile work environment. All in all, this was a terrible experience. I felt misled, undervalued, and cheated by a company that failed to honor its word. If you’re considering working here, be cautious and make sure to get everything in writing. Otherwise, you may find yourself in a similar situation.