Great company so far - Customer Service Representative Xcel Energy Employee Review

4.0
Feb 25, 2011
Recommend
CEO approval
Business outlook

Pros

Lots of ways to move within the company, secure because people need energy, my job is numbers based so if your numbers are good then you move up. Works around my schedule. They offer many benefits such as tuition assistance, decent amount of vacation time, on-site gym.

Cons

High deductible health insurance but thats because I am used to low insurance elsewhere, so thats the only thing I have to compare it to.

Explore other reviews about Xcel Energy

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great, Lots of opportunity within,

Cons

You have to drive to downtown Denver

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Standard methods, cloud infrastructure, and reliance on in house staff over contractors makes it very easy to implement safe, fast, consistent changes. You will be valued as a human and you will have a voice within this company. You can make a career here. Your coworkers and immediate leadership are all talented and intelligent individuals who actually know how to do the same work you are doing.

Cons

AI rollout and unevenly applied hybrid work made things difficult for employees with disabilities and those that lived far from office who had traditionally worked remote or for tasks that do not lend themselves well to AI overhead

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