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      Xcel Energy

      Engaged employer

      Xcel Energy reviews

      Don’t Work Here - Customer Contact Associate Xcel Energy Employee Review

      1.0
      Oct 28, 2020
      Customer contact associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent, PTO, free food

      Cons

      Almost everything, rude customers, no communication between you and management, always in the dark, harsh performance standards

      Explore other reviews about Xcel Energy

      5.0
      Jun 15, 2026
      Fuels
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, Lots of opportunity within,

      Cons

      You have to drive to downtown Denver

      4.0
      Jul 5, 2026
      Training coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life balance, okay benefits, and cemented impact on the community

      Cons

      Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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