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      Xcel Energy

      Engaged employer

      Xcel Energy reviews

      Great People - Call Center Representative Xcel Energy Employee Review

      4.0
      Feb 16, 2018
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-workers and most management were great! A Lot of fun around the holidays, showed appreciation for employees!

      Cons

      Difficult to obtain a different opportunity. Most times you have to remain in call center for at least 5 years before moving anywhere else in the company.

      Explore other reviews about Xcel Energy

      5.0
      Jun 4, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people that want to help.

      Cons

      Corporate, everyone is money crazy.

      4.0
      Jul 5, 2026
      Training coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life balance, okay benefits, and cemented impact on the community

      Cons

      Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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