2.0
Dec 15, 2011
Former employee
Roseville, MN
Recommend
CEO approval
Business outlook
Pros
Most jobs outside of the call center pay well with Xcel and they have a very high retention rate it seems.
Cons
The call center is a revolving door job and the management seems to be OK with that. They pay the new employees 10.00/hr and hire on as a temp so no benefits. They told me that if I reached all my goals after 6 months of employment that I could take a test and receive benefits and become full time. I blew all of my goals away and was told that benefits and full time was on hold indefinitely. The quarter before Xcel had revenue of just over 8 billions dollars. I can't imagine that their lowest paid employees cannot get an extra dollar an hour and some benefits.