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Xactware Solutions

Now known as Verisk

Is this your company?

If You're Looking for a Career, Don't Look Here - Anonymous employee Xactware Solutions Employee Review

2.0
Aug 14, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexibility and work/life balance are high priority across the board - Good PTO and decent benefits - Great job security - Quality response to the Covid-19 crisis

Cons

- Career paths and career advancement are near non-existent. This place is the textbook definition of a "good ol' boys" club. Either you suck up and find yourself "in" that way, or you will always be out. - Professional development is also near imaginary. You are dropped into your seat with very little training and no continuing education whatsoever. - Raises don't happen. There is no regular schedule to raises and promised raises seem to never materialize. - "Good ol' boys" club means there is no room for women or any other kinds of diversity. Women are talked down to and there are remarkably few women in senior leadership and some of whom that are, are embarrassingly under qualified for their role, making them just figureheads of "we care about women and diversity". "Minor" instances of sexual harassment and dismissal of women for their feminine traits is the norm here. - Reorgs are standard and, unless you are in senior leadership, there is no consideration taken to the impact it will have on each employee's career, often leaving people to scramble and start near the bottom of the barrel in a brand new role there were not informed of until they are pushed into it. - Bonus structure is shrouded in mystery and inconsistent - This is a tech company run by the older generation and is run with no forward thinking, just looking back at the good old days. They are deeply resistant to change and the cost of forward progress is too much to pay. They had their niche and competition is ramping up in a serious way in that niche market and their response is simply, "oh well." - Innovation and getting out ahead of putting out fires raised by customers isn't possible in the mindset of leadership and you see that around every turn. Innovation always takes a back seat. - There are no consequences for failure. Which is great to a point, but poor leadership is rewarded. Failures that have cost the company dearly in a number of ways are not met with a chopping block of any sort. This leaves poor leaders comfortably in office indefinitely, forcing those that report to them to perpetuate this. - The culture is absolutely toxic. The focus is not on anticipating the needs of our customers and going above and beyond since that is not how you get ahead. Instead, you have to suck up to the right senior leader to land in a position of power (whether you are qualified for it or not), which leaves our customers high and dry until the senior leadership level, where they have the "luxury" of listening to customers. - Product is a defunct and broken organization. Very few, if any, in product leadership grew up from product management. They started in customer support, have been with the company for innumerable years, and were moved into project management roles they were not qualified for and that morphed into product management. No one is ever hired from the outside to fill a senior spot, which means there are no new ideas, or people trained in product leadership. Everyone pays the price for under-qualified product leadership.

Explore other reviews about Xactware Solutions

5.0
Oct 12, 2022
Recommend
CEO approval
Business outlook

Pros

Great culture, good people, and good work-life balance.

Cons

Not a lot of opportunity for internal advancement.

3.0
Aug 28, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Secure positions (they don't fire people to trim the budget) - Excellent facilities - Flexible work-from-home policy in most departments (as long as you aren't abusing it) - Fun activities for the whole family (I'm a fan of the movie nights on the lawn)

Cons

- Management is moving backward, not forward. - Promotions are given based on who you are friends with. - There is a severe lack of diversity especially in management. - Once they have made up their minds, senior management won't listen to concerns or suggestions. But they don't give you a chance to express your concerns or suggestions before they make up their minds. - There is a lack of communication across departments. People are duplicating work because no one is talking to their counterparts in the rest of the company. - The product release is driven by development. This might be a pro if you are a developer. But for marketing, sales, implementation, QA, documentation, training, and support, it is a pain in the neck. The company doesn't look good if you are learning about a product feature for the first time when a customer asks you a question about it.

6
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