Verdict is out on this company - Customer Service/Dispatcher XPO Employee Review

2.0
Jul 14, 2015
Recommend
CEO approval
Business outlook

Pros

Company has excellent schedules, friendly and fast pace. But it was a nice environment and good benefits according to the handbook.

Cons

I worked there for only six days. The reason why it was that short period of time is because up until the time I quit management didn't finish my necessary paperwork for employment ie; copy of my id or other documents. Also, when I tried to contact human resources the number was disconnected.

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and senior leadership has a goal to provide excellent service, competitive pay, and recognition for hard working team players, looking to put their best foot forward every day.

Cons

Can be stressful at times when working in logistics, but this is common in the industry and often more related to fluctuations in economic factors.

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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