Fast paced company with old school telecommuting policy - IT Analyst XPO Employee Review

3.0
Mar 19, 2021
Recommend
CEO approval
Business outlook

Pros

Great team members and lots of opportunity to learn new things. The company is willing to put money into new technology, and they're taking great strides to improve inclusion and diversity.

Cons

Prior to COVID, the company policy prohibited telecommuting. Once COVID arrived in the US, state work from home mandates came and employees transitioned to working remote. Employees stepped up and proved that they can get just as much done and more. Unfortunately XPO firmly states that they will not permit employees to telecommute once the work from home mandates are no longer in place, despite continuous feedback from employees asking for the flexibility to be permanent, even if just a few days a week instead of full time remote. Also, favoritism comes into play with telecommuting. Despite the policy against it, there are employees that are granted permission to work from home 100%. That seems like a risky precedent to set; if it is available to some employees, it should be extended to all. Work life balance at one time was loosely described by the CEO as: If you're happy at work, your life is in balance. In order to meet your deadlines and goals, you will work a LOT of hours. Their PTO/time off policy is not competitive. New hires are offered two weeks of PTO per year, while the most senior employee will receive no more than 5 weeks of PTO and maybe a floating holiday, after celebrating their 15th anniversary with XPO. Lastly, decisions are made from the top without assessing the downstream impacts, resulting in unrealistic deadlines and expectations.

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XPO Response
5y
We’re always working hard to make XPO a great place to work and improve where we need to. Thanks for sharing the constructive feedback.

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and senior leadership has a goal to provide excellent service, competitive pay, and recognition for hard working team players, looking to put their best foot forward every day.

Cons

Can be stressful at times when working in logistics, but this is common in the industry and often more related to fluctuations in economic factors.

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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