Poor hr service center launch - Anonymous employee XPO Employee Review

1.0
May 1, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

It was going to be a fail from the beginning. They didnt plan this out correctly so integrating all the systems without testing = Data and information was integrated all incorrect and all the employees are doing is cleaning of massive amounts of data and on top of that still receiving more work Because leaders and people come in from different company's with ideas but are quickly shut down they end up leaving. 1 Town hall meeting held after 6 months of being open and the field only had 1 good thing to say about 1 person in the entire service center. No clear plan or direction Favoritism No training for any departments roles and responsibilites werent clearly defined Read more into the reviews of this company. The company works you and then threatens you abiut your job. Leadership and management have very poor leadership skills. Everyone isnt fit to be a manager No career opportunities

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XPO Response
8y
Thank you for sharing your feedback. XPO Logistics has a culture of continuous improvement. Your honest review will help us improve and be a best place to work. We’re very grateful for your feedback, and wish you the best in your future endeavors.

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5.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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