Service Center Manager - Service Center Manager XPO Employee Review

1.0
Dec 15, 2017
Recommend
CEO approval
Business outlook

Pros

Great group of hardworking hourly employees and front line supervisors that truly care about their employees and customers as their mission statement says.

Cons

RVP Level and above have the direction of taking out 20+ yr employees to reduce Q4 costs. Don't believe me look at all the job openings from District Mgr to Operations supervisors. Either Jacobs doesn't know what is going on or he delusional to the fact that employees lives are being negatively impacted. Loyalty is gone, soon the customer will be as well. Freight levels are anemic throughout the LTL environment and morale in the Midwest region is at an all time low. Someone needs to tell the king he has no clothes on, but the RVP can't muster the courage. Sad days ahead.

Explore other reviews about XPO

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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