Smoke and Mirrors - Anonymous employee XMI Employee Review

1.0
Apr 22, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like to have a good time! Very Pro family ! Great compensation!

Cons

Horrible Benefits, company rolled out “perks” but didn’t have any impact on our health insurance which is insanely high! (Crazy this is what we do for a living and can’t offer better for our employees) leadership is weak and not consistent, the CEO has burned through 5+ assistants in less than two years! If you aren’t working yourself to unmanageable limits you better believe you are on the chopping block! If you complain to you supervisor, does no help especially with the CEO philosophy “coach them up or coach them out” Never worked for a place that Sales underperformed for 3 quarters and nothing was done about it! Just seems at first it is going to be a great fit but once you realize it’s forced behaviors and not genuine, easily become discouraged. Scheduled cake breaks and calls prior to coming onboard were nice but then you realize it’s all fake and forced as the dust settles!

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XMI Response
6y
Thank you for your feedback. We are glad you had a good time while working at XMI, you felt XMI is pro family and the compensation was great. Benefit premiums are based on losses from prior years. If claims are more than premiums then companies face higher than trend increases. This can happen to any company, regardless of their industry or expertise. XMI is not immune from this mathematical calculation because we offer benefits to our clients. In this circumstance, we follow the same coaching that we offer XMI clients - build the right strategy to decrease benefits cost over time while expanding the breadth of your offering. We have done both over the last 24 months. Our benefit costs have been drastically reduced year over year, and in 2020 our average employee decrease was 16.8%. The breadth of employee offerings at XMI far exceeds packages provided by similarly sized companies, in fact our plan is richer than the national and Tennessee average HDHP plan by 20%. In 2020 we extended our benefit offerings to include telehealth, financial wellness, and expanded employee assistance. We also launched an internal initiative, the XMI Ideal Life, which provides ongoing programming to help employees achieve their career, mental, physical, and financial goals. We do believe that coaching employees is critical to individual and team success. Coaching is fundamental to our employee first philosophy. With that said, we are a growth company and have high expectations. We don’t aim to be average which is why we coach under-performers out of our organization and help them find a better fit. Fortunately, our robust hiring process enables us to identify great candidates, and the need to coach people out is infrequent at XMI. We do live our core values at XMI, which is one of our keys to success, and employee feedback survey results speak to the truth of this statement. We do not condone or accept unethical behavior, regardless of the position in the organization. We wish you much success with your new opportunity.

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