The success brought chaos - Anonymous employee XM Employee Review

1.0
May 24, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing colleagues and nice corporate events. An "okay" flexibility if something happens to you and request to work from home.

Cons

It is almost heartbreaking to see this Company change from "big- fair- human" to "big-I don't care-numbers". About the reviews for professional growth, please do not even bother to believe such a thing and ignore them. Have been made "internally" for a better score in Glassdoor. The internal procedures are problematic and dysfunctional. It is funny because if you get hired for a specific position, you are stuck there forever. No matter how hard you work! For example, people from customer support have been there for 4-5 years, and they do not even have the chance to jump into a different department. They will prefer a new candidate, the perfect recipe for burnout.

Explore other reviews about XM

5.0
May 7, 2024
Recommend
CEO approval
Business outlook

Pros

Amazing team Opportunity for development Positive challenge

Cons

Nothing much to say here

3.0
Aug 6, 2025
Recommend
CEO approval
Business outlook

Pros

Office, benefits, training, pantry, staff

Cons

Management, no remote work, low salary

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