Quite happy overall, but ready for new role/team - Account Manager X Employee Review

4.0
Jun 2, 2015
Recommend
CEO approval
Business outlook

Pros

Surrounded by extremely bright, hard-working, collaborative, and overall positive co-workers on my particular team (can't speak to to any others). We test a lot of fast-moving projects - many opportunities to expand responsibility, take the lead on situations; I learn something new almost every day, decent transparency from management; parallel and supporting teams are very open, friendly, super helpful amongst themselves and each other. Emphasis on work-life balance - you're expected to work hard and always be expanding your capabilities, but the culture is really social, and most people seem to maintain interests and a life outside work. Benefits and perks - GREAT food and beverages for all 3 meals and snacks, (dinner is not as over-the-top, but still pretty great). - Health Insurance very comprehensive, monthly fitness/wellness stipend, cell phone plan, 401k (with an employer matching program - I need to look into that). Location: middle of SF = great for folks not super into living in SV/Peninsula (or commuting there). CEO & company culture really emphasize community service, company-wide volunteer days each quarter, lots of clearly highlighted opportunities to volunteer more often, plenty of options to fit a lot of different employees. Twitter Inc. donates funds, tech hardware, services to many local programs; holds events, trainings, and functions at the office regularly; and just opened an official neighborhood "nest" and training/learning center in our offices! Also love that our CEO doesn't sit sequestered in an office if he doesn't have to - he's out and about walking our halls, checking in with people, saying hi to everyone...I value that quality in a CEO/boss.

Cons

- Many colleagues can come off as immature, low EQ, poor team dynamic; many don't seem to realize how many opportunities are here for career dev IF you're willing to work for it and prove it - wondering why you don't get a promotion 2 months after being hired is ridiculous. Have seen more than 1 person get upset when a more pro-active and thoughtful colleague is selected for a leadership role or given recognition - it doesn't just happen, people! You have to get after it! - Strong work ethics, competitive natures, powerful minds, and fast pace are great, but can also combine at times for ridiculous competition and insane expectations (i.e. mgmt increasing workload by ~20% while telling employees they're expected to work same hours - so no overtime has to be paid??); - Managers/Supervisors can get overworked from above as well - team benefits less from a manager's awesome leadership skills if he/she is just running around putting out fires. Some test/pilot programs should be scrapped sooner than they actually are (what's the point in continuing in the same vein for 3 months, when it's obvious after 4-5 weeks that it's a waste of everyone's time?) - Executive team seems to be moving Twitter platform more towards resembling FB. I don't know how I feel about this. If it's successful, then who am i to disagree; but I worry that the platforms are becoming too similar - Twitter is smaller and more agile, I'd like to see us take advantage of that more. - Benefits are VERY good - but could still be better - would like to see a few more big benefits that Apple/Google/FB have been offering - maybe some bonus health, housing, and shuttle/transportation perks - we have some of these perks to an extent already, I'm just being greedy. Location cons: middle of SF: - still a pretty rough neighborhood, and the city's rampant homeless problem is on full display here, although hopefully the services, charities, and organizations in the area make a difference in some people's lives; it can be pretty depressing getting asked for money 3 times along 1 block, I've seen fights, drug use, mental illness, when walking around the area. - Forget about parking for a reasonable cost, and forget about finding a nice apartment anywhere in SF (unless maybe you're willing to live with 4 other people, and even then...)

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X Response
10y
Thank you for your review – we really appreciate it. We routinely share our employee comments via Glassdoor with our leadership team so they have better insights into concerns and areas for improvement.

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5.0
Jun 11, 2025
Recommend
CEO approval
Business outlook

Pros

great community for web engineers. lots of mentorship available sessions to knowledge share really helped with growth

Cons

lots of projects do not make it to production lots of hoops before projects have a chance to be developed or make it hopefully to production

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

- Good salary - High Ownership - Interesting Work - Get to learn more broadly of how things work at scale compared to other global social media companies - Equity Growth Overall I have gotten to take on really interesting work here and am alongside colleagues I respect and appreciate. Equity has appreciated significantly.

Cons

- Constant Layoffs/poor attrition rates - Understaffed - Lack of organization/communication from leadership

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