Toxic management within sales - Client Account Manager X Employee Review

2.0
Oct 13, 2021
Recommend
CEO approval
Business outlook

Pros

-company culture as a whole is good -perks such as phone bill and internet bills paid, productivity stipends, days of rest -inclusion and diversity initiatives

Cons

Despite Twitter’s company culture being good as a whole, the sales team (TCS) is VERY toxic. Around 5-6 people on my direct team have quit in the past few months and more from other teams are leaving as well. Managers have known to bully, overload you with work, and talk down to you and HR does nothing despite multiple complaints about certain managers. Promotion timelines are 2-3 years with about 2% pay increases. The pay is also significantly less than other social media platforms which is ridiculous considering the amount of work that Client Account Managers at Twitter have to do. Overall, an unsupportive and toxic environment and I am very happy I left.

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5.0
Jun 11, 2025
Recommend
CEO approval
Business outlook

Pros

great community for web engineers. lots of mentorship available sessions to knowledge share really helped with growth

Cons

lots of projects do not make it to production lots of hoops before projects have a chance to be developed or make it hopefully to production

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

The company offers good benefits and company wide perks.

Cons

The Finance and Accounting department suffers from favoritism, nepotism, and poor leadership. Promotions and opportunities appear to be driven more by personal relationships than by performance, contributions, or expertise. The Accounting Controller demonstrates biased and unprofessional leadership, which has created a culture of low accountability and poor morale. High performers are often overlooked while favored individuals continue to advance despite limited contributions. The department relies heavily on outdated and manual processes that create inefficiencies and unnecessary work. There seems to be little urgency to modernize systems or improve operations. The culture also tolerates underperformance, with inconsistent expectations and accountability across team members. This can be frustrating for employees who value merit, professionalism, and continuous improvement.

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