TWO THUMBS DOWN - Sales Representative Wright Medical Employee Review

•As a rep in the field, Wright Medical & Tornier feel as if they still operate as two separate companies. •The FOMS system is sadly archaic, cumbersome and frustrating. Atari is more advanced at this point...we took two steps back from mobile workforce. •HUB system is absolutely atrocious. Nobody is held accountable for the weekly mistakes that have a negative effect on our customers. •some territories in the country don't even have access to a HUB, leaving the field to drive inventory around taking time away from potential sales call opportunities. •zero alignment from executives down to the field. •consistent inventory issues, leaving the field always in a scramble to support their customers. As a rep, you can NEVER trust loaners to come through. •upper extremity has now taken on the burden of lower extremity's awful performance in 2017 with unattainable overall quotas. •UE & LE don't communicate in the field to help one another. •CEO wants a third of the company's overall revenue to derive from BIO sales - what??? •To my understanding, there is absolutely no clear vision put forth for the ASRs that are coming through the company. As a result, you're just simply building up your future salesforce for another competitive company to steal away. •ASDs ASSUME way too much and don't have an accurate vision for their specific territories. •Wright Medical prides itself on not having as many paid consultants as their competitors. Truly, we just can't afford it. •BIO product and sales managers seemed to change quarterly in 2017. •As a rep, getting specific data on BIO usage for an account is nearly IMPOSSIBLE. The numbers are extremely vague with no specific surgeon attached to them, leaving the field completely blind as to where they should focus their energy. •UE is now forced to expand their call pattern to trauma, pediatrics, total hip etc to hit their BIO quota for 2018. FYI- to the executives...shoulder revisions with large bony defects in the glenoid aren't regular enough, to justify the BIO number. •BIO MDMs must be hidden somewhere, because the UE team doesn't hear from them.