Run away, don't walk!! - A Support Role Wrapbook Employee Review

2.0
Feb 22, 2024
Recommend
CEO approval
Business outlook

Pros

Being reimbursed for your WFH office setup was nice, as was being remote. The company is happy host "fun" company events. Super helpful IT department There were a few really nice people there that seemed to actually care about you as more than an employee. V-E-R-Y F-E-W Pretty diverse and inclusive group of folks so that was nice. The majority of employees were actually really nice.

Cons

I was hired and told to expect it to be slow at first, and told I would be helping with one thing and was thrown everything but that. It was also in no way slow at first it was drag race fast into a wall. Training for the role I was in was severely lacking. No process documentation that was clear and concise, let alone current. Multiple processes for one task, one ten minute training on a major task in my first week, and then because people were fired from the team and out on leave big responsibilities put on the new person, and then they say we know we did a terrible job training you, but you're a terrible disappointment of an employee. (Professionally of course) Typical payroll start up issues. EXTREMELY siloed departments. If you are any sort of support you don't get certain company holidays off, not really provided with an option for In Lieu day. If you do go to a company event, be prepared for more work than the expected fun, especially if you are in a support role. Most of the employees complain coming back that the most recent one was said they should have just stayed home. Employees getting sloppy drunk at company events. Slack camera on all the time. And if you are someone who doesn't stare into the camera management might think you aren't paying attention, or if you smile that you are laughing at them. I was warned coming into the company by team members that certain members of upper management were to be avoided or tip-toed around because they were hot-heads and liked to tell employees they didn't deserve their jobs and could get fired like their previous manager.

Explore other reviews about Wrapbook

5.0
Dec 10, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wrapbook continues to embrace its employees on a daily basis; making them feel supported and valued in a way I’ve never experienced. Benefits are great, camaraderie cannot be beat, and work/life balance is actually achievable.

Cons

None that I’ve yet come across

2.0
Apr 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, remote company, that’s about it

Cons

Poor management and communication from management. Very obvious favoritism of other departments over others. Cult mentality. Claims to care about employees but they only care about results, not the effect of the culture and demand on employees and unrealistic work life balance. They claim to say they want you to have a work life balance, but if you aren’t available 7 days a week outside of your hired hours you will be terminated. Meeting job expectations isn’t sufficient, they will require you to constantly push to exceed and if you don’t you will be terminated or reprimanded. There is no growth to most departments internally. You’ll be stuck where you were hired.

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Wrapbook Response
1mo
Thank you for taking the time to share your experience. We appreciate your feedback regarding management, communication, and work-life balance. These are important aspects of the employee experience, and we take them seriously. Our goal has always been to build an environment where people can do meaningful work and feel valued in the process, and we are continually working to grow and improve as a company. We appreciate the time you spent with Wrapbook and wish you well in your next chapter.
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