Decent Work / Life Balance - Customer Support Specialist Worldline Employee Review

4.0
Dec 29, 2022
Recommend
CEO approval
Business outlook

Pros

- Warsaw office (10th Floor) in Poland is very well maintained with nice benefits and company events - Opportunity to learn languages and gain experience in tech-related environment (PayTech) - Access to multiple training platforms (LinkedIn Learning, Udemy etc.) - Three catering providers

Cons

- Salary below average for Customer Support with French and English - Disorganized higher level management - High employee quit rates due to low salaries and little options for pay raises / promotions - Nearshoring / outsourcing structure for Warsaw-based teams - Slow adoption of meaningful automation

Explore other reviews about Worldline

5.0
May 13, 2024
Recommend
CEO approval
Business outlook

Pros

Great team and amazing leaders!

Cons

Technology is outdated and needs improvement, very slow compared to the major players

1
3.0
Dec 13, 2025
Recommend
CEO approval
Business outlook

Pros

Ok benefits, office location and salary

Cons

Poor management, outdated software and micromanaging

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