So much promise going to waste - Manager WorldRemit Employee Review

very nice place to work

but its closed due to covid

The main pro of working at WorldRemit is being part of a developing financial tech company. If you accept the job (please, please do not) you will find that being in the environment of helping people send money to their loved ones across the world is fun and captivating.

Unfortunately, despite a positive company value and mission, the roles offered and the management set up to delegate those roles are an all-around mess. If nothing else, the large turnover rate should indicate the toxic environment that welcomes you as you walk through the doors of WorldRemit. Let me break it down threefold: 1) WorldRemit is divided between a Denver office and a London office, where the headquarters reside. As a customer service executive - like at any other job - you will be expected to communicate with your team in order to produce the best work possible. The problem is that the London office is paid less by a very large margin and therefore, the quality of their work as they would put it is "rubbish". You are left communicating with a bunch of lazy and ignorant who appear to make your role harder as an amusement. 2) The management is a freaking joke: what do you get when you combine a few over-privileged entrepreneurs with the wish to make money at a low expense? the WorldRemit management. None of them have ever began to lead a team and the communication between them, more often than not, creates tension in the workplace rather than resolve. 3) Work-life balance. If you want anything resembling a personal life, do not take this job.