Lack of management support and direction leads to overload - Customer Service Representative World Insurance Associates Employee Review

World is a growing organization with ample opportunity to learn and develop for everyone. We stay true to our stated vision, mission and values. We have a strong desire to serve our clients by helping to protect what they have through insurance. By learning World's systems, processes and procedures you can have a very successful career here. The people are great here and wonderful to work with.

I personally don't have any cons.

Good 401k match. No vesting period. Benefits overall decent. PTO. Early closures.

Training doesn't happen. Very sink or swim culture. Good young talent is wasted by management that only cares about tenure. Management is impossible to reach as is HR. Pay raises are a joke as is the performance review process. They claim to have a set structure, metrics and growth plans for employees but rate and promote on vibes only. Pay bands low for industry