Rigid corporate cultures and discouraging colleagues - Customer Assistant World Family Employee Review

The distributed team is a mixture of talent and collaboration. Strong leadership, good team work, supportive staff, good pay. The work is challenging and rewarding.

It's a learning process. A lot of systems and processes seem new and the company is heading into unchartered waters, so there is a learning curve and friction in finding the optimal way forward.

- Hourly compensation - Good support network, good training - Friendly staff and management

- Offers very little full-time employment for non-Japanese (teaching staff) - Most teachers employed semi-illegally as "Outside contractors" - Management expects too much from part-time workers in terms of extra activities, availability and hours, which are not well compensated