Not great - Anonymous employee WorkTango Employee Review

atmosphere, culture, benefits and people

none that I can think of

1) The PEOPLE (mostly individual contributors) are some of the most hardworking, fun, humble, and progressive people you can work with. Many employees who leave at their own will find it most hard to say goodbye to the people (their teammates and maybe direct manager) at the company. 2) The benefits are decent but could always be better. Unlimited PTO exists, but for some employees, it is hard for them to take time from work because their role can not be done by anyone else.

This company is absolutely a sinking ship! For those who can preserve themselves and jump out of the boat, please do! 1) The CEO and ELT (specifically legacy Kazoo ELT) suck! These individuals are out of touch with the progressive mindset of the majority of its employees. There was an obvious shift in the company culture when Pat Manzo came along. It is almost as if they genuinely don’t know what a day at work looks like for individual contributors. Decisions made at the top do not align with many departments as you funnel down based on the day in and day out tasks. Seeing as those the software solutions at Kazoo/WorkTango are SUPPOSED to enhance the employee experience, senior leadership does not even believe it, which is clear based on their usage. It is such hypocrisy to ask sales, customer success, and really anyone working directly with customers to “sell the dream,” when you haven’t made a purchase for yourself. 2) Transparency … it is very one sided. Senior leadership will share most things about the state of the business, but when they are met with questions and/or opposition, they have nothing to say. It becomes more political with the attitude of “We hear you, but our decision is ours.” There is nothing for employees to gain with this mindset. 3) Layoffs/RIFs … thus far, two have occurred. The first one, the people let go were seemingly those who wouldn’t be able to carry the load left behind and use skills to cover gaps across the organization. The second one was seemingly around those who had higher salaries, as the company barely has budget to sustain all of 2024. #HelpMeImPoor 4) Compensation/Turnover … you will absolutely make less than the market, even though they will tell you it’s fair. Turnover has been wild to see, and you can literally just sing, “Another one bites the dust,” when the email comes out letting you know who is or has departed the business. In many cases, these roles are not filled, which increases the workload of everyone. Another issue is sometimes, employees leave and they were the ONLY person doing the role. The company has not addressed a way to retain information and had to stop doing certain things (ie: integrations) because an employee took all of the business knowledge with them. Maybe one day, they will learn from these mistakes. 5) Someone will likely comment from leadership to say this isn’t true and share what they have done and/or been doing to “fix” it. It will also be a lie.