A company that'll smile to your face while stabbing you in the back. - Project Coordinator Wordbank Employee Review

1.0
Jul 24, 2018
Recommend
CEO approval
Business outlook

Pros

-Wordbake; bring in cakes we've made at home. -Junior staff work really hard and are friendly.

Cons

-Toxic sales team. -Unfocused management. -Poor salaries (compared to my new place) -Absent management (always "working from home" - but get ready for the stink eye when you need to work from home or go to a doctors appointment). -Unmanageable workload due to sales team not understanding how anything in translation and marketing works. -Getting worse as all we can afford to hire is work experience people (they are lovely, but temporary and takes a while to learn the ropes). - Native English employees are given preference. - No complaints process.

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Wordbank Response
7y
I’m sorry to hear you didn't feel that your time at Wordbank was positive. A working relationship should be win-win for both parties, so we wish you all the best in finding a company that is the right fit for you. Since you gave us your input here, I have met on a 1:1 basis with our London teams, to hear feedback across a range of topics, including those you raised. It has been a useful time investment that has given us, as a leadership team, a greater understanding of how our people are engaging with Wordbank in 2018 and what we might do to respond, evolve and improve. I’ve heard high levels of support and positive feedback across topics of autonomy, development, leadership, company culture and work life balance and had some constructive discussions about how we could further develop. It’s not an exaggeration to say that the landscape has shifted dramatically for young people coming into a busy London agency environment like ours. Pressures, expectations and perceptions have changed, and that has resulted in some disconnects that we haven’t seen before. Wordbank has always been a great place for achievers to thrive – we have high expectations of ourselves and the ambition to go with it. We do also recognise, though, that we have a responsibility to equip our Wordbankers with the tools and grounding to be able to survive and flourish in today’s changing working world. We have already rolled out a number of changes to our people programmes based on the feedback we have gathered, and I am looking forward to working collaboratively with our teams on further changes as we continue to grow.

Explore other reviews about Wordbank

5.0
Oct 29, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We are committed to delivering creative solutions and treating client challenges as our own and this is priceless. Our diverse, international team is innovative, hardworking, smart and driven. My colleagues are phenomenal, witty people who are ready to lend a hand or a be a sounding board for ideas. The company inspires and empowers us to live and embrace the company values. We are given paid time off for learning, community volunteering, and training to help us navigate this quickly evolving industry.

Cons

If you thrive when frequently shifting gears, this is the place for you. When client needs change suddenly, we adapt quickly alongside them. While many find this dynamic environment rewarding and exciting, it may not be for everyone. Many days are full-on with much to do in this fast-paced environment.

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Wordbank Response
1y
Thank you for sharing! It is nice to hear that you appreciate the collaborative environment and opportunities for growth. And you're right! We do have a fast-paced environment – it helps us stay in sync with the constantly evolving industry. We appreciate you taking the time to share your experience.
4.0
Mar 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The hybrid work schedule and flexibility are greatly appreciated, though the policy has been shifting towards less flexible recently. Positive place to work with good people, culture, and fair compensation. Opportunities for growth and learning. Management that trusts employees to take ownership of their work.

Cons

High workloads and occasional overtime make the additional commute time harder to balance with work demands.

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