Still a startup - Customer Service Representative Wonder Employee Review

-Possibly the most tech-enabled company in food -Great people to work with who are smart and down to earth -Fast-paced, high growth -Get to work on big challenges which provide career opportunities -Leadership is more accessible and transparent relative to most other companies

-Be ready to grind and be prepared for constant change -No corporate fluff of any kind, even the good kind of fluff (be prepared to DIY: on/offboard yourself, etc.) -Some carry the workload far more than others

- Very well thought-out performance and promotion cycle: Wonder may be a start-up, but they clearly invest a lot of time and effort into growing their employees, ensuring adequate actionable feedback, and allowing for growth during your time with the company. - Transparency: During my time at Wonder, I did not think much about this, but having moved on to a new company, I start to appreciate the level of transparency Wonder had. Despite its size and volume, the company made it an effort to keep employees updated every other week on key business updates across various verticals. - Flexibility: Hybrid in-office model at the time when I left earlier in 2026, they allowed 2 days wfh and 3 in-person days on Monday, Wednesday, and Thursday. - Employee benefits: The company had a strong employee relations team and culture that's constantly bringing fun and exciting events to work.

- Core of the company's leadership came from the same ex-company, which inevitably brings over legacy culture, and this can somewhat make employees from those companies feel somewhat left out.