Great culture and flexibility in a smaller agency - Anonymous employee Wolfenden Employee Review

Thank you for sharing your experience - we’re genuinely sorry to hear that parts of your time with us didn’t feel as positive as they should have. We care deeply about creating a supportive and fair environment for our team, so it’s hugely disappointing to read that you felt undervalued or that your experience changed during your notice period. That’s certainly not the standard we aim to uphold. Obviously we want to get to the bottom of this, and from reviewing our records going back 4 years - we haven't had a single team member who has gone two years without a pay review, this just isn't our process and salaries are reviewed very regularly. Plus, bonuses are applied consistently and fairly across the business outside of probationary periods, so we're struggling to pinpoint this exact circumstance. In terms of team events, we do have a policy that employees in their notice period don’t attend our bi-annual all-agency meetings. These sessions include commercially sensitive information - such as financial performance, pipeline, and client plans - so this approach is intended to protect both our business and our clients. Outside of these specific meetings, our intention is always to ensure people feel included and supported through their transition. We’re always open to feedback and would welcome the opportunity to better understand your experience if you’re open to speaking with us directly. Wishing you all the best for the future. Felicity