Shocking! - Product Support Specialist Wix Employee Review

1.0
Aug 20, 2024
Recommend
CEO approval
Business outlook

Pros

-Got to meet amazing colleagues -A few good benefits like lifestyle and wellness stipends, monthly basis

Cons

-Over 2 years Salary freeze, when the company every quarter beats record number profits -Underpaid positions, compared to the market -Very toxic enviorment due to with layoffs & political views -Work overload, to burnout point ... highly short staffed -Only way to move up, is by who you know. Not what you know -Attended a meeting with the product team (Tel Aviv) where they spent the meeting going over slides with images of a military training a member of the team attended. Meanwhile issues were not discussed as expected causing users frustration and increasing or workload. -Global teams are not looked after and are on their own -Every few months a restructure occurs and everything changes completly. In some cases you will return to a previous restructure which just shows they have no clue what they are doing, causing all staff stress with constant procedure changes back and forth

Explore other reviews about Wix

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart people, real problems, doing a good thing

Cons

None really. maybe aside for compensation that could be higher but it's still very good

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and culture in NYC office.

Cons

They are successful despite themselves. They do nothing the right way, but still make money.

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