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      Wix

      Engaged employer

      Wix reviews

      Was once the best place to be - Customer Care Expert - English Wix Employee Review

      2.0
      Oct 4, 2022
      Customer care expert - english
      Recommend
      CEO approval
      Business outlook

      Pros

      -Fellow colleagues are the best, most share common ideas and dreams -The office is fantastic, and the ops team really run the place smoothly -The hybrid working option is really great

      Cons

      -Near impossible to move internally -Management seem to only care about numbers, KPIs, and implementation -Constant fight for employee wellbeing -Pay is far below competition -No increase in pay when promoted, there are additional responsibilities and more stress - with so much extra work, and no gain from this -Management can act like robots, not caring for their team. Seems that they need their numbers met and this is all that matters -Micro Management daily

      Explore other reviews about Wix

      5.0
      Jun 30, 2026
      Cx manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wix is a massive company, built of many small companies and guilds where you can always find a place to grow and be yourself (your best self). The benefits are amazing, the coworkers are even better.

      Cons

      Sometimes the market changes faster or in a more unexpected way than anticipated and this happened, leaving Wix no choice but to lay off 20% of its workforce. That was my biggest con.

      3.0
      Jun 22, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and culture in NYC office.

      Cons

      They are successful despite themselves. They do nothing the right way, but still make money.

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