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      Wisconsin Public Service

      Part of WEC Energy Group

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      Wisconsin Public Service reviews

      Customer service representative position - Customer Service Representative Wisconsin Public Service Employee Review

      3.0
      May 10, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      High pay, great benefits, excellent structure. Opportunities for promotion. Pay increases. Tons of overtime capability. Overtime is paid by 15 minute increments.

      Cons

      100% micro managed. Calls are reviewed monthly and nothing is ever perfect. Customers can be horrible and you cannot end call unless very specific guidelines are met.

      Explore other reviews about Wisconsin Public Service

      5.0
      Feb 17, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, leadership, and benefits. Coworkers are amazing. Love the company.

      Cons

      Sometimes the constant schedule changes can be frustrating.

      4.0
      Sep 3, 2025
      Warehouse associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, good benefits, friendly atmosphere

      Cons

      Limited mobility, limited systems, not challenged

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