Pros
The families, kids and co workers are wonderful. Even the team leads are fantastic and all of these create a pretty positive work environment
Cons
HR is very disorganized with scheduling and cancellations. Its a rotating door with employees because they do not pay enough for the work put in. When families cancel, there is no reimbursement and they treat "guarenteed hours" like it is something you have to earn instead of treating their employees like humans who have bills to pay. This does not make for stable income - I would never make this a full time job because the cancellations and hours are too spotty. Ex. I just drove to work today and there was a scheduling error. The family showed up to pick up the child early and I was sent home after 15 minutes. I was not reimbursed travel time for this and lost a decent amount of hours and pay because of it.